Most folks who are interested in prison litigation know that it is necessary under the Prison Litigation Reform Act to fully exhaust the administrative remedies offered by the prison before heading to court. But what if exhaustion can’t occur?
The Maze: Administrative Exhaustion is a Complex Problem in Prison Litigation.
The Supreme Court has identified three scenarios in which the exhaustion requirement will not apply: (1) if the "administrative procedure . . . operates as a simple dead end - with officers unable or consistently unwilling to provide any relief to aggrieved inmates;" (2) if the "administrative scheme . . . [is] so opaque that it becomes, practically speaking, incapable of use . . . so that no ordinary prisoner can make sense of what it demands;" or if (3) "prison administrators thwart inmates from taking advantage of a grievance process through machination, misrepresentation, or intimidation." Ross v. Blake, 578 U.S. 632, 643-45 (2016).
To use the “machination, misrepresentation, or intimidation” prong of this standard, the plaintiff must show both that "(1) the threat of [retaliation] actually did deter the plaintiff inmate from lodging a grievance or pursuing a particular part of the process; and (2) the threat is one that would deter a reasonable inmate of ordinary firmness and fortitude from lodging a grievance or pursuing the part of the grievance process that the inmate failed to exhaust." McBride v. Lopez, 807 F.3d 982, 987 (9th Cir. 2015).
Assuming the prison can make a prima facie showing that an administrative remedy was available, the burden shifts to the plaintiff to show why an exception applies, and claims about these exceptions must be supported with evidence, not just with conclusory allegations. see Draper v. Rosario, 836 F.3d 1072, 1079-80 (9th Cir. 2016). For example, in Kwesi Muhammad v. CDCR, No. 23-cv-02242-AMO (PR), 2026 U.S. Dist. LEXIS 36914 (N.D.Cal. Feb. 23, 2026), the plaintiff submitted his outgoing legal mail log showing that he attempted to send second-level grievances to the Office of Appeals, demonstrating that although those grievances were seemingly never received, that was the fault of the prison mail system. 2026 U.S. Dist. LEXIS 36914 at * 13-14.